|
 RetailTouch
is a user-friendly state-of-the-art 32-bit Windows program for Point-of-Sale
and Retail Store/Business Management.
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RetailTouch's Point-of-Sale module is totally configurable according to
your needs. It can be very simple, very sophisticated or anywhere
between.
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POS SPEED & EASE-OF-USE
RetailTouch has fully configurable POS layouts,
to ensure maximum simplicity and speed of sales. For example:
- Users can easily modify the size and number of POS panels and control
buttons, as well as their function and appearance, including colours, fonts,
captions and displayed images/pictures.
- The on-screen Receipt can be modified to include more or less columns, eg.
for a simple sale showing just Item (with quantity and unit price if more
than one) and Price, and automatically displaying extra columns for a
customer order, such as quantity ordered and quantity being supplied.
- The Sale Info panel can display different data in different ways, eg. in
one or more columns or under buttons such as Sale, Item or Customer.
- There are more than 140 commands, many with sub-options, that can be
applied to POS buttons, for all common POS functions (eg. park/recall or
check/reprint sales, account lookup, tender, price adjust, add notes,
training mode), and for advanced functions such as calling a sub-panel with
custom buttons or auto-filled with Depts, Sub-Depts or products; running
flexible macros/shortcuts; hiring products; displaying Kit details;
prompting for multiple lengths of a product (eg. timber); importing external
sales (eg. from a file).
- There are also more than 180 System Options, plus sub-options, that
control how POS behaves, eg. with tendering, discounts, vouchers, EFTPOS,
operator shifts, messages and warnings.
- This brilliant feature, which allows users to customise their own POS
layouts (eg. to streamline or to implement new initiatives), results in
exceptional ease-of-use and minimises the amount of staff training needed.
This integrates perfectly with RetailTouch's built-in automation, which
allows sales to be processed quickly and simply (by minimising required keys
and actions), and with RetailTouch's high-grade securities, which minimise
operator and pricing errors (eg. restricting some discounts and
auto-applying many types of configurable product and/or customer-based
pricing and combination deals).
This unique and powerful combination results in RetailTouch POS truly
delivering...
**Smart Simplicity**
POS PERIPHERALS 
RetailTouch is optimised for use with TOUCH
SCREENS, but can also be used with standard or POS keyboards, and provides fully
integrated support for multiple
OLEPOS devices, including:
- Cash Drawers (can allow more more than one per POS, for different
cashiers during the same shift)
- Receipt and/or Invoice Printers
- EFTPOS Pinpads
- Barcode Scanners
- Customer Displays (eg. 2-line pole display)
- Customer Screens (2nd monitor showing sale info and promos, eg. slides,
movies, HTML pages)
- Weight Scales
- Combined Scanner/Scales
- Label-Printing Scales
- POSTEC Petrol Pump Controllers
Non-OPOS devices include: Receipt or Invoice Printers with Windows drivers
(USB, parallel or serial); Cash Drawers triggered via a receipt printer or
serial port device; Barcode Scanners (USB, serial or keyboard-wedge); Customer
Pole Displays (serial port); some models of Scales, Scanner/Scales and Label
Printing Scales (serial).
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RetailTouch's Point of Sale supports customisable promotions display on
customer screens, maximising the effectiveness of your promotions. |
POS TRANSACTION TYPES
These include:
- Sale and Credit (even in the same sale)
- Cash Sale
- Frequent Shopper (accumulates reward points, based on sales or GP values)
- Account Sale (normal or with payment if customer has no credit, exceeded
their credit limit or is on stop-credit)
- Layby (can define several types and conditions)
- Customer Order (can be filled in one or more supply sales)
- Quote (can be edited and/or be converted to a sale)
- Hires and Returns (with definable type, format, rate, duration and late fee)
- Payments (account, layby, orders and late hire returns)
- GST-exempt Sales (eg. to overseas customers)
- New customer details can be easily added at POS
- Selected items or customers can auto-display a picture, notes and alerts
PRODUCT TYPES
Product types include:
- Individual products (by unit, pack, weight, sell price or measure).
"Measure" includes detailing various lengths of a product, eg. 3x1.2m and
4x1.8m of 90x45 oregon.
- Kits/Assemblies (use one product code and description to sell several
items, with definable full or part quantities).
- Departmental/Miscellaneous sale of GST-inc or -ex items (with optional
deemed profit margin).
PRODUCT LOOKUPS
Product lookups include:
- Word Finder* (unique to RetailTouch, exceptionally effective)
- Barcode
- PLU
- Product Code/Reference Number
- Supplier Part Number
- Product Group (user-selected grouping of products)
- Family (similar products with same cost/sell prices)
- Sub-Department
- Promotion
- Supplier
- A plain "string search" of any text in a Description
Word Finder is a unique, very fast multi-word search of product descriptions,
which can be any length and can include all relevant detail, eg. style, size,
colour, material. Long descriptions auto-wrap on screen and in printed
documents, including receipts. invoices, detailed statements and reports. All
other lookups can have multiple alpha-numeric entries, resulting in virtually
unlimited flexible lookups.
ADMIN / BACK OFFICE
RetailTouch's comprehensive and powerful Admin/back-office features
include:
- Stock Control
- Stocktake (all-store or partial)
- Ordering (including buy-only promos) and Deliveries (including custom
electronic invoicing)
- Product & Price Management (including Host Support functions)
- Sales & Promotions (including mix & match and combination deals)
- Sales Analysis
- Media Reconciliations, Pickups, Topups & Banking
- Labelling, label designer (optional)
- Flexible Reporting (fixed or custom, with SQL queries or Crystal Reports)
- Debtors & Creditors
- Statements (standard or itemised)
- Hire Products (with formats & rates)
- Integrated General Ledger (with Trial Balance, P&L and Balance Sheet
reports)
- Cash-book (maintains Cheque, Credit Card & Petty Cash type Business
Accounts)
- Operator Securities (multiple definable levels)
- Media Setup control (flexible parameters, multiple types)
- Data Import/Export (see next section)
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RetailTouch's
Add Product
Wizard
guides you through the process of adding a new product.
Each screen is clean and simple so you're not confronted with 'option
overload'. Power-users need not worry however - upon completion
the wizard gives you the option to open the newly created item for
editing with access to all detail fields. |
DATA IMPORT / EXPORT
RetailTouch can easily load and transmit data files, eg. for automated
supplier communications (Host Support). It also interfaces with portable data
entry (PDE) units, to streamline routine procedures, including:
- Product and Promo file maintenance (auto add/update products, prices and
sales/promos)
- Transmit electronic purchase orders to suppliers (with optional supplier
confirmation)
- Auto-load electronic invoices from supported suppliers (and add new ones)
- Stocktakes (all or selected sections of store, and/or rolling
reconciliations)
- Purchase Orders (several efficient methods are available, eg. max/min,
top-up)
- Label price checks and reprints
RetailTouch can also interface with internet-based sales catalogues and shopping
carts, via SQL queries and/or CSV files, to automatically update products,
prices and specials, and to download sales, orders and enquiries.
NETWORKING
RetailTouch is customised specifically for fast, reliable POS on multiple
PCs, through its unique and very smart design (unlike typical Windows programs
that need expensive, specialised hardware and software). This world-benchmark
design is fully "scalable", working equally well for a single store on 1 or 2
PCs with a small database, or for an enterprise with literally hundreds of PCs
in many locations and with extremely large databases. RetailTouch's data sharing
and networking combines 2 main elements:
- Each RetailTouch PC always runs fully stand-alone, ie. independently of
other PCs, the network and modem or internet connections (and is therefore
independent of any of their various possible problems).
- Each PC also copies its own, very compact transactions to a "shared" file,
over a network or modem/internet connection. It also picks up and processes
transactions copied to that shared file by all other PCs. This is done very
quickly by an exceptionally efficient, purpose-built function that runs in
background, with minimal effect on normal POS and Admin jobs. All RetailTouch
PCs do this, so they all get each other's transactions, ie. their individual
databases are constantly and automatically synchronised. Any time a PC can't see
the shared file (eg. if the network or internet connection is down, or between
modem calls), it still operates 100% normally, with zero disruption and with no
need for operator intervention - in fact the operator would often not even be
aware of any problem. Meanwhile that PC's transactions accumulate, ready for
when the shared file is available again (and for the related automatic data
merge and synchronise).
This advanced and powerful combination can be summarised as "full-time
stand-alone operation with constant transaction sharing". It delivers maximum
reliability and robustness with minimum down time, since every PC can run
whether the network or modem/internet connections are running or not. (This is
very significantly superior to other Windows programs, which rely on virtually
constant contact with a central database, or that require "special procedures"
to set up or recover from temporary "emergency stand-alone" operation).
DATA SAFETY, OFF-SITE CONTROL
& MULTI-STORES
RetailTouch's superior, industry-leading design (briefly described above)
also provides unequalled levels of data safety and redundancy, in that each PC
has a full copy of the complete RetailTouch database. The integrated "DataSafe"
module allows extremely fast, full-operation "real time" links between multiple
computers, whether they are in-store or at multiple other locations.
DataSafe also provides the efficiency and convenience of central off-site
control, from head office and/or home, to one or many stores, without any
compromise in functions or operating speed. This is available through
RetailTouch's built-in functions and smart low-level design, ie. it does not
require special, expensive hardware or software. In addition, all off-site
control and multi-store updates can be carried out in real time and while
trading, using even the most economical of dial-up modem connections (or via
basic Internet connections), due to RetailTouch's very compact transaction sizes
and its super-efficient method of data sharing and networking.
OPEN DESIGN, INDUSTRY
STANDARDS
RetailTouch uses only the most widely accepted standards and tools, such as:
- Microsoft Visual Basic and Visual C++ programming languages & compilers
- Windows and OLEPOS (OPOS) drivers for interfacing with all POS peripherals
- Microsoft Data Access Components (MDAC), under Microsoft's Universal Data
Access (UDA) specification for high performance, cross-platform database
access and compatibility.
From the outset, RetailTouch's design has been optimised for the latest
versions of MDAC, which comprises:
- ADO (ActiveX Data Objects)
- ODBC (Open Database Connectivity) components.
- OLAP (Online Analytical Processing, for OLE-DB)
- OLE DB (Microsoft's open standard, efficient, low-level interface for
universal data access and integration).
This combination ensures RetailTouch's compatibility with the widest possible
range of hardware and applications, plus allows it to take full advantage of the
latest developments in database speed and connectivity.
DATABASE EFFICIENCY & SQL
QUERIES
RetailTouch uses the latest Microsoft OLE-DB provider for Jet, to connect to
a local Access 2002 or later database. Our evaluations show this to be the
fastest, most efficient connection to a local-hard-disk database, as required by
RetailTouch in its uniquely effective "full-time stand-alone" design for POS
(coupled with constant transaction sharing between multiple workstations, via a
shared log file). RetailTouch then uses the power and speed of SQL to query its
database.
Compatibility Note: While RetailTouch internally uses the most efficient
OLE-DB/Jet connection, its database can also be accessed by ADO, Microsoft
Access 2002 or later, ODBC and DAO (Database Access Objects). Other databases
can be used, eg. Microsoft SQL ("Sequel"), Oracle or DBase, but our tests show
these are not as fast for a stand-alone local-hard-disk database (as
deliberately designed for and used by RetailTouch). If other databases are used,
some of RetailTouch's Access-version SQL queries would need to be revised, eg.
to Oracle-version SQL
PERFORMANCE, DURABILITY &
COMPATIBILITY
RetailTouch combines:
- A smart, robust design, optimised for POS and Back Office
- On-going updates to the latest versions of the industry-standard tools and
utilities described above
- The universal accessibility and connectivity of its flexible, open and
industry-compatible database
- Exceptionally efficient and professional programming, based on 18 years of
industry-specific specialisation and expertise
- The continuous addition of new and productive modules and features, based on
extensive experience in the installation and long-term support of many hundreds
of POS systems (retail, wholesale and hires), together with the constant
user-feedback we receive on current trends and developments
As a result, RetailTouch continuously provides the highest levels of stable,
reliable and genuinely cost-effective performance and functionality. With our
long-term track record of POS-specific development and support, users can be
assured of this being maintained and enhanced on an on-going basis, and that
their investment in RetailTouch will provide a very powerful, flexible and
durable solution, for their evolving current and future business needs.
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Technologies Employed by RetailTouch |
RetailTouch
is developed using the latest technologies and standards in the Retail and IT
industries, accordingly it employs a number of recent technologies sourced from
around the world. A short overview of some of the major ones appears
below.
OLE
POS is an industry standard developed jointly by industry
heavyweights including Microsoft, IBM and Epson to ensure that POS software
vendors like ABS POS Systems can develop software for the Windows
environment that supports the widest possible range of Point-of-Sale hardware
including; Receipt Printers, Cash Drawers, Barcode Scanners, Customer Display
Units and Weight Scales.
Through OLE POS RetailTouch
is able to provide you with access not only to current Point-of-Sale devices,
but also to future ones. Even if you already have existing hardware there
is a good chance OLE POS will support it via suitable drivers from the
manufacturer.
 Universal
Data Access is Microsoft’s strategy for providing access to
information across the enterprise. Today, companies building database solutions
face a number of challenges as they seek to gain maximum business advantage from
the data and information distributed throughout their corporations. Universal
Data Access provides high-performance access to a variety of information
sources, including relational and non-relational, and an easy to use programming
interface that is tool and language independent. These technologies enable
corporations to integrate diverse data sources, create easy-to-maintain
solutions, and use their choice of best of breed tools, applications, and
platform services. (Quoted from Microsoft's web site)
For more information see
www.microsoft.com/data.
 OLE
DB is Microsoft's strategic low-level interface to data across the
organization. OLE DB is an open specification designed to build on the success
of ODBC by providing an open standard for accessing all kinds of data.
(Quoted from Microsoft's web site)
For more information see
www.microsoft.com/data.
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Features and Benefits Document
Download a printable document (PDF)
on the Features and Benefits of RetailTouch
here.
RetailTouch Overview
Download a printable document (PDF)
here.
RetailTouch - A Better System
Download a printable document (PDF)
here.
Small Investment, Big Returns
Download a printable document (PDF) on the small investment required by
RetailTouch
here.
Labour Scheduler
The smart and very user-friendly solution to fully streamline staff rostering,
with an automatic sales link from RetailTouch. Download a printable document
(PDF) on Labour Scheduler
here.
See also DataSafe,
RetailTouch's powerful, fault tolerant data processor which allows you to
continue selling even if the network is down... and aligns all data completely
when the network is available again. For more information on the
RetailTouch Data Flow, please click
here.
DataSafe
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