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• Web Services: RetailTouch will use Web Services for exchanging data between PCs, for maximum reliability and data integrity. Other systems use standard networking, where "memory" data can be lost if a PC loses power before writing it to disk (or if Internet/VPN comms have issues). Reliable data exchange between PCs is critical, whether between 2 PCs at a store, or for control from a home PC, or between Head Office and branch stores. While RetailTouch only needs occasional brief access to a common PC (see "Better core design for POS" below), this upgrade to Web Services, as used by large corporates, is certainly better. It also demonstrates RetailTouch's on-going drive for excellence and state-of-the-art development, far ahead of other systems.
   
• Conditional Discounts for Account Customers: Promotions and discounts are typically used as customer incentives and apply immediately. However for account customers they should depend on the account being paid on time. RetailTouch's upcoming Conditional Discounts option is perfect for this, providing the incentive to buy and also pay on time. The invoice, and optionally the statement, shows the terms and discount, which RetailTouch applies automatically if paid on time (or within an optional Grace Period) - ie. it's easy to use and control. Other RetailTouch options allow for a penalty if paid late and/or surcharges at POS for higher-cost cards.
   
• Electronic Shelf Labels: This technology is becoming more cost-effective and ABS regularly checks current offerings. Europe's leading provider now has a local office and ABS prefers their technology (wireless broadcast) to ones previously assessed in Australia (fluoro-pulse, wired). Stores with significant perishables losses can consider Electronic Shelf Labels in those areas, to facilitate progressive price drops as expiry approaches (maximise returns rather than 1 large reduction and possible wastage).
   
• Portable Units: In addition to the currently interfaced batch-update portable units (scan items, or load RetailTouch data for shelf verify), ABS is interfacing to several cost-effective portable units (scan & print for price mark-downs; wireless network to compare/update live data).
   

Recent New Features
December 2010
We are proud to announce the latest version of RetailTouch (Version 10) is now available. The following are some exciting new features available:

• Live Deals (Deals on the fly): RetailTouch will automatically bundle all types of specials and mix & match promotions, as items are scanned, in any order in a sale, for example:
  - Buy any 2 of a product group
  - Buy any 1 of one group and any 1 of another group
  - Buy 1 get 1 free
  This unique and excellent feature also allows combinations, multiples/or-more quantities, and "over-lapping" deals, eg. a Coke + Chips in one Deal, and Any 2 Chips in another Deal, and even Any 3 x 600ml Drinks in another Deal - and RetailTouch will automatically select the best combinations. With other systems this would be difficult to manage but with RetailTouch it's easy, and gives customers real incentives to buy a bit more - which means more sales and bottom-line profit. This feature alone makes RetailTouch the best choice for your POS!
   
• Unit Pricing: Customers like this feature (as seen in larger supermarkets), where shelf labels show an item's current price and its price per standard measure, eg. $ per 100 g, 100 ml, 100 items or each - to help decide between brands or sizes. RetailTouch stores of any type now also have this option, to use as required.
   
• Supplier Orders: RetailTouch has always had excellent suggested order tools such as min/max quantities, import from portable scanners, and top-up (replace items sold since last order). It now also has a refined tool for products with a short shelf life (eg. bakery or heated food) and considers recent sales (eg. same-day-last-week, or selected-date) and missed-opportunity sales (eg. ran out mid-afternoon). The combination provides smart auto-ordering, for the desirable balance of availability (display, service, impluse) without over-stocking (maintenance, cash flow, superseded). Deliveries can also be brought into stock, and edited later, eg. when a supplier's invoice is confirmed.
   
• Customer Quotes/Orders: RetailTouch has always had flexible quotes, customer orders and laybys, and these have now been enhanced to provide more options for promotions, competitive pricing and incentive discounting, with strong margin control, eg. discounting by a percentage of GP rather than off retail, or as a markup on cost.
   
• Operator Logs: These have been enhanced to track additional actions, to help a store owner with loss detection and prevention, and to assess security and performance.
   
• Scalability: RetailTouch's unique and advanced design (see "Better core design for POS" below) makes it simple, reliable and very cost-effective to expand, whether to add one or more PCs (in-store, or a home PC for convenience, or a laptop for mobile control), or for a Head Office and branch stores. This scalability is being regularly enhanced, in new versions and with the upcoming Web Services option.
   
• Modifiable POS layouts: RetailTouch has always had this unique and highly desirable feature, which is constantly being enhanced to ensure RetailTouch's many new features are supported, whether new options and commands (as new buttons added to a current POS layout) or to simplify POS (eg. move less-used buttons to a sub-panel, re-arrange panels/buttons, improve size, colour, captions), or add a number-pad if upgrading to a touch-screen (easier/faster to serve customers) or an auto-fill panel (auto-displays active items in a dept or group; no manual editing needed). Stores also like being able to do this themselves, without tech support costs.
   
• Support Options: In addition to annual Software Maintenance (annual program update, after-hours emergency phone support, priority response, discounted office-hours support, short office-hours calls free), ABS now offers an add-on Premium Support option to cover office-hours support calls (from $120/mth, quarterly in advance, please call for details).

For more information, please click here.
 

ABS welcomes the RAA as a new customer
November 2010
RAA required a fast and user-friendly POS system for its 7 main stores in Adelaide, with central Head Office control of products, prices and promotions. After extensive evaluation RAA selected RetailTouch, with its efficient real-time Multistore control, fast and simple POS, and ability to interface with their Head Office IT systems. Being selected by such a prominent and professional organisation is an excellent endorsement of the quality, power and ease-of-use of RetailTouch.

RetailTouch - Better core design for POS
RetailTouch maximises the ability to continue serving customers, with correct products, prices, promos, points, balances, etc. Each POS is self-contained and only needs occasional brief access to other PCs to synchronise data. Other systems cannot match this, since they need constant access to a main PC, or the Internet for "cloud" computing. Other systems also need "procedures" in case of issues, whereas RetailTouch synchronising is automatic. RetailTouch's unique and advanced design is ideal for POS, and also makes it simple to expand, since (unlike other systems) it uses the same proven and efficient method to link 2 or many PCs, in one or many locations.

* subject to change without notice

Website: raa.com.au

Website: naturalfoodbarn.net.au
 

Website: hawkermotors.com.au